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Creative Services Data Breach: What & How It Happened?

Creative Services Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

In November 2021, Creative Services Inc. (CSI) experienced a data breach that compromised sensitive information. The breach, which went undetected for two months, led to multiple lawsuits and resulted in a $1.2 million class action settlement. The settlement includes compensation for losses and provides credit monitoring and identity theft services for affected individuals.

How many accounts were compromised?

The breach impacted data related to over 164,000 individuals.

What data was leaked?

The data exposed in the breach included financial account numbers, credit/debit card numbers, names, dates of birth, Social Security numbers, driver's license numbers, and email addresses.

How was Creative Services hacked?

During the cyberattack on Creative Services Inc., certain files were copied from the company's systems between November 2018 and November 2021. The breach went undetected for two months, and the company failed to monitor their networks and detect the intrusion. The specific methods used by the hackers remain unclear.

Creative Services's solution

In response to the hack, Creative Services took steps to address the situation, such as sending notification letters to affected individuals and offering services like credit monitoring and identity theft restoration. However, the specific security measures implemented by the company, their collaboration with cybersecurity experts, and any encouragement to change passwords remain unclear.

How do I know if I was affected?

Creative Services has notified individuals believed to be affected by the breach. If you're an individual who may have been affected by the Creative Services breach and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for any accounts that may have been compromised. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on any affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized transactions to the appropriate financial institutions.

For more specific help and instructions related to Creative Services's data breach, please contact Delaware Life Contact Us directly.

Where can I go to learn more?

If you want to find more information on the Creative Services data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

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Creative Services Data Breach: What & How It Happened?

Creative Services Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

In November 2021, Creative Services Inc. (CSI) experienced a data breach that compromised sensitive information. The breach, which went undetected for two months, led to multiple lawsuits and resulted in a $1.2 million class action settlement. The settlement includes compensation for losses and provides credit monitoring and identity theft services for affected individuals.

How many accounts were compromised?

The breach impacted data related to over 164,000 individuals.

What data was leaked?

The data exposed in the breach included financial account numbers, credit/debit card numbers, names, dates of birth, Social Security numbers, driver's license numbers, and email addresses.

How was Creative Services hacked?

During the cyberattack on Creative Services Inc., certain files were copied from the company's systems between November 2018 and November 2021. The breach went undetected for two months, and the company failed to monitor their networks and detect the intrusion. The specific methods used by the hackers remain unclear.

Creative Services's solution

In response to the hack, Creative Services took steps to address the situation, such as sending notification letters to affected individuals and offering services like credit monitoring and identity theft restoration. However, the specific security measures implemented by the company, their collaboration with cybersecurity experts, and any encouragement to change passwords remain unclear.

How do I know if I was affected?

Creative Services has notified individuals believed to be affected by the breach. If you're an individual who may have been affected by the Creative Services breach and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for any accounts that may have been compromised. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on any affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized transactions to the appropriate financial institutions.

For more specific help and instructions related to Creative Services's data breach, please contact Delaware Life Contact Us directly.

Where can I go to learn more?

If you want to find more information on the Creative Services data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

Creative Services Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

In November 2021, Creative Services Inc. (CSI) experienced a data breach that compromised sensitive information. The breach, which went undetected for two months, led to multiple lawsuits and resulted in a $1.2 million class action settlement. The settlement includes compensation for losses and provides credit monitoring and identity theft services for affected individuals.

How many accounts were compromised?

The breach impacted data related to over 164,000 individuals.

What data was leaked?

The data exposed in the breach included financial account numbers, credit/debit card numbers, names, dates of birth, Social Security numbers, driver's license numbers, and email addresses.

How was Creative Services hacked?

During the cyberattack on Creative Services Inc., certain files were copied from the company's systems between November 2018 and November 2021. The breach went undetected for two months, and the company failed to monitor their networks and detect the intrusion. The specific methods used by the hackers remain unclear.

Creative Services's solution

In response to the hack, Creative Services took steps to address the situation, such as sending notification letters to affected individuals and offering services like credit monitoring and identity theft restoration. However, the specific security measures implemented by the company, their collaboration with cybersecurity experts, and any encouragement to change passwords remain unclear.

How do I know if I was affected?

Creative Services has notified individuals believed to be affected by the breach. If you're an individual who may have been affected by the Creative Services breach and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for any accounts that may have been compromised. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on any affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized transactions to the appropriate financial institutions.

For more specific help and instructions related to Creative Services's data breach, please contact Delaware Life Contact Us directly.

Where can I go to learn more?

If you want to find more information on the Creative Services data breach, check out the following news articles: